2 foolproof ways to make your online store a success
On 19/02/2010
Partly inspired by the lasting image of last week's illustration (I swear that'll be engraved in my memory forever), and partly because my internet connection is going haywire, I thought I'd write a little about getting the most out of your online store. Specifically, how to ensure your e-commerce website attracts customers willing to stick around long enough to buy something. If you're making a business website, and your goal is to use it to sell stuff, then the last thing you want is for people to do a WIWO (walk-in, walk-out – and yes, I made that up) within the first few seconds of their arrival.
First impressions last, and getting your visitors to hand over their plastic means you really need to make sure you know how to make a website that inspires confidence – it's not enough just to have great stuff to sell.